329 Privacy Policy — User Information Protection

This Privacy Policy explains how the 329 platform collects, uses, stores, and protects the personal information of users in Malaysia. By using our platform, you agree to the practices described herein.

Last Updated: 1 January 2026

1. Information We Collect

329 collects various types of information when you register and use our platform. This information is gathered to ensure you have a safe, personalised experience that meets your needs.

Account Information

At registration, we collect your username, email address, phone number, and date of birth. This information is used to verify your identity and confirm that you meet the minimum age requirement set by the 329 platform.

Device & Browser Information

We automatically log technical information whenever you access 329, including your IP address, device type, operating system, browser type, pages visited, and session duration. This information helps us improve platform performance and identify suspicious activity.

Payment Information

To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect the necessary payment details, such as account holder name and the payment method used. We do not directly store your credit card numbers or banking passwords — all transactions are handled through secure, industry-compliant payment providers.

Cookies & Usage Data

We use cookies and similar tracking technologies to understand how users interact with the platform. This data includes most-visited pages, usage duration, and language preferences. You can manage cookie settings through your browser, though doing so may affect certain features on the 329 platform.

2. How We Use Your Information

The information we collect is used for the following purposes, all within the scope of the services you use on 329:

Account management: To create, verify, and maintain your account, including processing logins and two-factor authentication.
Transaction processing: To process deposits, withdrawals, and financial records in Malaysian Ringgit (RM).
Platform security: To detect fraud, unauthorised activity, account misuse, and other security threats.
Service improvements: To understand how Malaysian users engage with the platform and to continuously improve the overall user experience.
Support communications: To respond to enquiries, resolve technical issues, and send notifications related to your account.
Legal compliance: To meet applicable legal and regulatory obligations in Malaysia when required.

329 will not use your information for any purpose beyond those stated above without first obtaining your consent.

3. Sharing Information with Third Parties

329 takes user privacy seriously. We do not sell, rent, or share your personal information with third parties for commercial marketing purposes.

However, there are limited circumstances in which your information may be shared:

Payment service providers: Payment information that must be shared with licensed payment processors to complete your RM transactions.
Relevant authorities: Where required by Malaysian law or a court order, we may be obligated to disclose certain information to the relevant authorities.
Internal technical services: Technical service providers who assist us in operating the platform, bound by strict confidentiality agreements.

All third parties involved are required to uphold data protection standards equal to or higher than those applied by 329.

4. Data Storage & Security

User data security is a top priority at 329. All personal and financial information is stored in a server environment protected by SSL encryption. Access to this data is strictly limited to staff who require it to carry out their duties.

The technical security measures we employ include:

Data encryption in transit using HTTPS protocol.
Intrusion detection systems and continuous account activity monitoring.
Two-factor authentication available to all 329 users.
Regular security audits conducted by the internal technical team.

Account information and transaction records are retained for as long as your account remains active, and for the period required by law following account closure. Once the retention period expires, your data will be securely deleted.

5. Your Rights Over Personal Data

As a 329 user in Malaysia, you have the following rights regarding your personal data:

Right of Access: You may request a copy of the personal information we hold about you at any time by contacting us via the support email.
Right to Rectification: If any information we hold is inaccurate or out of date, you have the right to request a correction. Basic account details can be updated directly through your account settings on the 329 platform.
Right to Erasure: You may request the deletion of your account and personal information, subject to our legal obligations to retain certain records for a specified period.
Right to Object to Processing: In certain circumstances, you have the right to object to the processing of your data for specific purposes.

To submit any request relating to your privacy rights, please contact the 329 support team at [email protected]. We will endeavour to process your request within a reasonable timeframe and provide a clear response.

Policy Updates & How to Contact Us

329 reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via in-platform notifications or email. Continued use of the platform after the effective date of any update constitutes acceptance of the revised policy. If you have questions about this policy or how we handle your data, please visit our FAQ page or contact us at [email protected].

Your Data is Safe with 329

We are committed to protecting the privacy of every user in Malaysia. Create your account today and enjoy a safe, transparent online entertainment platform.